Expert UX design & analysis.

At Code18 Interactive, we believe that user experience (UX) is the cornerstone of effective web design. Our approach ensures that every interaction on your site is intuitive, engaging, and aligned with your business goals. 

UX is the heart of everything we do.

Our team creates custom UX designs with a high priority on ease of use and intuitive navigation. We focus on understanding user needs and behaviors to craft user interfaces that are beautiful and highly functional.

UX Design & Audit Service
Our UX design process

The UX phase of your web design project is crucial to its overall success. This is the point in the project when we develop a site map that details the structure and organization of your site and establishes key user pathways. We create annotated wireframes of all top-level pages, developing page structures and taxonomy to best optimize for usability and search. Whether launching a new website or revamping an existing one, our comprehensive and thoughtful approach to UX design will help keep your visitors engaged and satisfied.

User-Friendly Design

Creating a user-friendly website is more than just good design—it is about making your website easy to navigate and use. We prioritize simplicity and clarity, ensuring visitors can intuitively surface the content they seek quickly and effortlessly. Our polished website designs help convert visitors into loyal customers by making their journey smooth.

Enhanced Customer Satisfaction

A positive user experience is crucial for customer satisfaction. When users can easily find what they are looking for and enjoy interacting with your site, they are more inclined to return and recommend your company to others. This helps you build higher customer loyalty and positive word-of-mouth.

UX is the cornerstone of effective website design.
Better Accessibility

An important aspect of UX design is ensuring your site is accessible to all users, including those with disabilities. Our UX process can identify accessibility issues and ensure your site complies with accessibility standards, improving the user experience for a wider audience.

WordPress Agency NYC

We elevate brands.

Code18 Interactive is a full-service digital marketing agency based in New York City. We design and build thoughtful, creative websites that help national brands raise their profile and connect with customers.

The benefits of a UX audit.

Even the best-designed sites can benefit from fresh insights. Our UX audit services provide that essential outside perspective and are perfect for businesses looking to optimize their existing websites without a full redesign. We conduct thorough analyses to identify areas for improvement and provide actionable recommendations.

Cost-Effective Design Improvements:

A UX audit provides actionable recommendations, often including small, incremental changes that can make a big difference. We can suggest design improvements that enhance usability and user satisfaction, helping you make impactful changes without overhauling the entire site.

E-Commerce Optimization:

Understand how your customers interact with your online store. We analyze user behavior to identify pain points and opportunities for improvement. Our recommendations can increase conversion rates, improve product visibility, and enhance the shopping experience.

Increased Revenue:

By improving overall user experience, a UX audit can lead to increased sales and revenue. Enhancements in site navigation, product visibility, and checkout processes make it easier for customers to complete purchases, driving higher sales volumes.

An Objective Viewpoint:

You’ve shipped your latest project – congrats! But engagement numbers are lacking and user feedback is not glowing. We get it. Before you dive into work on your next version, let us take a look. We will identify the pain points and shortcomings that might limit your website’s potential. And we will articulate realistic, actionable improvements to make in the future.

Why choose us?

With 20 years of expertise in UX design and analysis, Code18 Interactive has a proven track record of delivering exceptional user-friendly websites. We pride ourselves on our creative approach, technical know-how, and unwavering commitment to quality. Whether you need a custom UX design or a comprehensive UX audit, we’re here to help. Contact us today and discover how we can make your website more user-friendly and effective.

This is what we do.

Our UX designers bring decades of UX analysis, UX design, and UX audit expertise to the table. And we do whatever it takes to make our clients shine.

Work that works.

From strategy and creative, through development and ongoing support, our talented team creates beautiful user-friendly websites that lead to transformative growth.

C.O. Bigelow

C.O. Bigelow is America’s oldest apothecary. We designed this online shopping experience as rich and rewarding as an in-person visit to their landmark store.


We created this WooCommerce website for UCAN, a leading-edge sports nutrition brand that is changing the game with clean energy for athletes.